Training
The Student Conduct Office provides a number of trainings on campus to help promote a safe, caring campus community.
Workshops
To register in a workshop, please visit https://elevate.ucalgary.ca. On the dashboard under "Advising," select “Student Conduct Office” and “Workshops." You can register using the workshop calendar.
If you are a staff or faculty member and you do not have an Elevate account, please login as a student for the purpose of registering for a workshop.
Workshop registration is only available to students, and staff and faculty members at this time. However, external groups are welcome to request custom sessions.
To request a custom workshop for a class, student club, department or an external group, please complete this webform.
Bystander Intervention Training
Have you ever been in a situation where you felt something was wrong, but you weren’t sure what to do? Bystander Intervention Training provides students, staff and faculty with the opportunity to explore how we can identify and intervene in situations where others are at risk of harm, and support fellow community members.
Upcoming sessions
- Thursday, October 17, 2024, from 12pm-1pm, in person in Dining Centre Room 16 (DC 016)
- Friday, November 15, 2024, from 12pm-1pm, online
Intercultural Conflict Styles
The way we experience the world and act in it is largely shaped by what we learn and internalize from the groups and cultures we belong to. Many of the irritants and annoyances that we experience in conflict reflect our own culturally learned assumptions and values about what a “good” conflict management and communication style is. This workshop aims to help students develop awareness of unique intercultural conflict styles and adopt culturally responsive strategies when communicating during conflict.
This workshop is available as a one-hour recording. If you would like access to the recordings to complete the workshop, please reach out to bystander@ucalgary.ca.
Bystander Intervention Training for Medical Students
Have you ever been in a situation where you felt something was wrong, but you weren’t sure what to do? Bystander Intervention Training provides students, staff and faculty with the opportunity to explore how we can identify and intervene in situations where others are at risk of harm, and support fellow community members. This version focuses on how medical students and young medical professionals can become active bystanders in hospital settings.
This workshop is currently only available on demand.
The Comments Section: Addressing Harassment Online
“Never read the comments!” “Don’t feed the trolls!”
The Comments Section: Addressing Harassment Online is a facilitated session that provides students, faculty, and staff the opportunity to talk about what online harassment is (and isn’t), what the potential impacts can be individually and on a community. The session will also review laws and University policies around the issue, as well as strategies for preventing, supporting, and intervening in situations of online harassment.
This workshop is available as a one-hour recording. If you would like access to the recordings to complete the workshop, please reach out to bystander@ucalgary.ca.
Conflict Management 101: Introduction to Conflict Management
Conflict Management 101 is an introductory conflict management workshop, where students learn about conflict styles and how they can work together to meaningfully resolve conflicts. This workshop aims to help students strengthen their conflict resolution skills and increase their comfort levels with addressing conflicts.
Upcoming sessions
- Thursday, October 3, 2024, from 12pm-1pm, in person in Dining Centre Room 16 (DC 016)
- Wednesday, November 13, 2024, from 12pm-1pm, online
Conflict Management 202: Advanced Conflict Management
Individuals who have already attended Conflict Management 101 are invited to this advanced workshop where participants are given the opportunity to refine their skills when it comes to conflict management. Participants will receive a copy of the Self-Directed Conflict Workbook, which facilitators will use to guide discussion and learning in the workshop. Facilitators will provide interactive and engaging opportunities to apply critical skills as they relate to conflict analysis and management. Participants will leave feeling more confident in their ability to assess conflict and engage in difficult conversations that matter.
Upcoming sessions
- Tuesday, December 3, 2024, from 12pm-1:30pm, in person in Dining Centre Room 16 (DC 016)
How to End Relationships
When we end relationships, we often avoid the other person and hope they get the hint. However, that is often not a healthy way to part ways with someone. How to End Relationships focuses on developing healthy communication skills for ending relationships in our personal and professional lives. It also explores how to respond to ghosting.
This workshop is currently only available on demand.
Understanding Anger
Understanding Anger gives participants an opportunity to learn about how this important emotion can affect us. In order to become more effective at addressing conflict with others, we need to become aware of the role of anger in the situation and practice the skills of self-management. This workshop also provides some tips and strategies for responding to anger in others, and de-escalating intense situations.
This workshop is available as a one-hour recording. If you would like access to the recordings to complete the workshop, please reach out to bystander@ucalgary.ca.
Conflict Management Digital Badge
Conflict management is a key skill for achieving success at school, work and in our personal lives. The Conflict Management Digital Badge is a workshop-based, professional development opportunity, which helps students increase their abilities and comfort levels with respect to navigating conflicts. The trainings take approximately 13 hours to complete, and address topics ranging from conflict styles to navigating conflict in relationships to intercultural communication. When students complete the program, they’ll receive a digital badge on their LinkedIn profiles, which represents their skill development in this area.
For more information, please email bystander@ucalgary.ca.
Upstanders
Are you a student interested in developing your harm reduction skills in a variety of areas? Are you committed to maintaining a safer and caring campus community?
Upstanders is a multi-workshop program designed to help students increase their confidence in their ability to help others on and off campus. The program consists of 20 hours of in-person training and online reflective activities, and is recognized on the Co-Curricular Record. Upstanders is a partnership between Leadership and Student Engagement, Student Conduct Office, Student Wellness Centre, and the Faith and Spirituality Centre. The trainings explore harm reduction strategies, including bystander intervention, safer substance use, mental health awareness, suicide prevention, and more.
For more information, please email bystander@ucalgary.ca
Student Conduct Office written resources
Calling-in and boundary setting
How can you respond when someone says something harmful? This resource provides overviews of calling in and boundary setting, two strategies we can use to respectfully and assertively address our concerns with others.
Check out Bystander Intervention Training to learn more about calling in and boundary setting.
Conflict management workbook
Understand ways to effectively manage conflict through an interactive and engaging workbook. Reflect on your conflict styles and communication strategies to increase your capacity for managing difficult situations. Workbooks can be provided upon request.
Handling conflicts in residence
How can we handle conflicts with roommates and neighbours? Check out this resource for tips on how to manage conflicts with folks we live with or live close to.
For more relevant conflict management tips, check out Conflict Management 101.
How to take accountability
Accountability has the potential to help us recover from our mistakes and repair our relationships. Review this resource for guidance on how to take accountability.
Participate in Conflict Management 101 to learn more about accountability.
How to set expectations
When we set expectations, we share our preferences and needs for interacting with each other, which helps to ensure we’re on the same page and prevents conflict from arising.
Register in Conflict Management 101 to learn more about expectation setting.
Managing conflict online
Do your conflicts get worse when you address them online? We hope these tips will help make communicating your concerns online easier and more productive.
Participate in Bystander Intervention Training, The Comments Section and Conflict Management 101 to further explore this topic.
Student Conduct Office infographic
Are you curious about what we are and what we do? Take a look at the Student Conduct Office Infographic to learn more about our mission and processes.
To learn more about the Student Conduct Office and the policies we administer, send us an email or sign-up for The Comments Section.
Student Conduct in the virtual classroom
Following rules of conduct in the online classroom helps create a safe and respectful learning environment for everyone. Please familiarize yourself with university policy and the following guidelines - we all have a role to play in maintaining a caring campus community.
Register in Bystander Intervention Training to further explore this topic.
Tips on how to apologize
Did you know there are certain words that don’t belong in apologies, like “but” and “if”? Learn the reasons behind this and get more advice on how to offer true apologies by reviewing this resource.
To learn more about offering true apologies, register for Conflict Management 101.
Conflict styles overview
What are conflict styles? Conflict styles are an analytical framework to understand better and manage disagreements and misunderstandings.
Register for a Conflict Coaching or Exploring Conflict Styles session to learn about conflict styles in greater depth.